We're looking for a seasoned UX and Design leader who is as eager to build and refine wireframes/mockups as they are to mentor colleagues and establish design standards. This is a hands-on role, where you’ll work with a strong product and engineering team while leading 2 experienced designers. You prefer working on comprehensive product suites with multi-user profiles than simple consumer apps. You approach design with a strong user-centric mindset but can easily balance that against business needs and timeline. You get satisfaction in your work when you have built a system and team that consistently delivers high quality, visually beautiful and easy to use products that users rave about.

What you will own with the help of your team

• You will act as the executive stakeholder representing UX and Product Design to the EventMobi management team.

• You and your team will collaborate cross functionally to define EventMobi’s product vision but you will own the UX/UI/design vision of existing and future products.

• Partner with key stakeholders to understand and establish key product objectives as well as lead a comprehensive design strategy across all product initiatives.

• Assess the competitive landscape and keep up with latest app/web design trends and best practices; in order to create a best-in-class benchmark and internal design strategy.

• Drive the hiring, training and mentorship of the design team, and continue to raise the bar of talent.

• Foster a respectful and collaborative team culture that is growth-minded.

• Engage with the design community and share your experience working at EventMobi.

What you will assist and guide your team in achieving

• Work internally with all stakeholders from leadership, sales, support, marketing and product management to fully understand existing customer requirements and pain points.

• Understand the greater digital ecosystem in which our customers operate and consider a holistic user journey.

• Participate in customer interviews and connect with industry experts to backup the voice of the customer with qualitative and quantitative data.

• Facilitate ideation & intake sessions to ensure ideal states versus MVPs are clearly articulated from a UX Design standpoint, ultimately helping to define the product design roadmaps.

• Development of lightweight processes and design standards to ensure consistency as we expand our product lines.

• Clearly build and communicate user journeys with static or interactive prototypes.

• Engage in executive stakeholder reviews at the program and project level to ensure the design direction is aligned with the customer, and business goals.

Guide your team as they diligently attend to every intricate detail to transform product ideas into reality.

• Transform product ideas into clearly defined project plans, deliverables and timelines.

• Oversee the progress and quality of the UX design team's output by reviewing recommendations & designs and providing constructive feedback for continuous improvement.

• Drive for consistently delivering high quality wireframes and designs.

• Ensure ongoing conversation, presentation and user feedback is built into the design life cycle.

• Continue to improve UX/UI for existing products in use by customers via continuous feedback cycle.

WHAT YOU WILL BRING TO THE TEAM

• 10+ years of experience in a Product/Service Design / UX / UI or related role, with 3+ years in a management/mentorship role.

• A portfolio of case studies, ideally mobile and web-based SaaS products with both user front-end and admin back-end. We would love for you to highlight the user experience along with the resulting business outcome.

• Proven experience with rapid, iterative design and development processes.

• Experience developing a UX strategy that supports business goals and aligns with customer goals.

• Track record of building and mentoring high performing teams.

• Experience in both greenfield projects as well as maintaining or refactoring existing products.

REMOTE WORKSPACE REQUIREMENTS

• You have a safe, comfortable, and ergonomic workspace and working environment - a private and quiet workspace is vital for doing your best work!

• You have a reliable ethernet connection of at least 30Mbps upload speed with a wired connection or reliable WiFi at home.